Birthday Parties FAQ and Terms and Conditions
1. How much does the party food cost?
Fleming Park = Cold buffet selection £5.20 a head DOWNLOAD OPTIONS HERE
Pyramids Live = Cold Box Meal £4.50 per child, Hot Box Meal £5.00 per child DOWNLOAD OPTIONS HERE
Bracknell Leisure Centre = Cold Box Meal £3.95 per child, Party Buffet £5.50 per child. DOWNLOAD OPTIONS HERE
Loddon Valley & Didcot Leisure Centre = Own food can be provided or a Cold Buffet Selection provided by us. DOWNLOAD OPTIONS HERE
Ashdown Leisure Centre = Cold Buffet Selection £4.50 per child DOWNLOAD OPTIONS HERE
2. Will your staff organise & play games with the children in the play centre?
No, our staff are there to ensure everyone is playing safely and to assist with supervision.
3. Can I bring Birthday Cake?
Yes of course
4. Will there be water or squash available for the children in the play centre?
Water can be requested, please ask a member of staff on arrival
5. Will tableware be provided?
If your party is at Fleming Park, Pyramids or Bracknell Leisure Centre the tableware will be provided however you are welcome to bring your own themed plates, cups and tablecloth etc. At Loddon Valley, Didcot Leisure Centre and Ashdown Leisure Centre there will be no tableware provided.
6. What inflatables will be at the Play Centre?
We cannot guarrantee exactly which inflatables will feature at our play centres as these are regularly rotated around the various venues. However generally we ensure there are at least 8 inflatables including an Obstacle Course, Giant Slide, Disco Castle and Activity Castles.
7. How long do I have the party room/area for?
If you're having a party at Fleming Park, Loddon Valley, Pyramids, Ashdown or Didcot you will have the party room/area for 1.5 hours which includes 30 minutes overlap to decorate and set up the room before the children finish in the play centre.
8. What timings should I write on my invitations?
The party is generally 2 hours long which includes 1.5 hours in the play centre then time to eat afterwards if you choose to have food.
9. What if additional children turn up on the day?
If your party is at Fleming Park or Bracknell you will need to inform the cafe on arrival to ensure that enough meals will be provided. You will then be invoiced for the additional children's meals.
10. When do I need to tell you my final numbers?
We will need to know final numbers no later than the Friday morning before the party.
11. Do I need to pay a deposit and when is final payment due?
We will send you an invoice for your 50% deposit to secure your booking which has a "Pay Online" button attached. We will send you your final invoice on the week leading up to the party. Final payment is required no later than 4pm on the Friday before the party.
BOOKING TERMS AND CONDITIONS:
FLEMING PARK ONLY: The deposit of food is based on estimated numbers and we will seek to confirm final numbers on the week leading up to the party. Latest amendments to numbers is 12pm on the Friday prior to the party - Any decrease in numbers on the day cannot be refunded for the food. If additional children turn up you will be invoiced separately for this. We will then send you your Final Invoice which will also include a £10 compulsory party room assistant.
BRACKNELL PARTIES ONLY: With Exclusive Parties at Bracknell you will need to organise party food and party room directly with them. Please note it is worth checking availability before booking with us to avoid disappointment.
LODDON VALLEY & DIDCOT PARTIES: You can provide your own party food at these centres if a party room has been booked. Please note that the party room will only include Table and Chairs. If we are providing the food this will be provided to you on arrival in a Cool Bag or Box. You will be given time to set up and lay out the table how you wish. Please note we do not provide tableware.
ASHDOWN PARTIES: With parties at Ashdown Leisure Centre we will supply the party food in a Cool Bag or Box. You will be given time to set up and lay out the table how you wish. Please note we do not provide tableware.
PYRAMIDS PARTIES: The centre will supply the party food (choice of Hot Boxed Meal or Cold Boxed Meal) all the food is served in a box so no plates are required. A tablecloth will be provided but any other decorations you will need to supply yourselves.
Final payment is required by 4pm on the Friday before the party.
Notice of cancellation must be provided at the earliest opportunity (no later than 21 days before the booking) and a full refund will be provided.